Frequently Asked Questions

After collection, please immediately leave the test site. If you have a departing flight, do not check bags, attempt to pass through a TSA security checkpoint, or board a plane before receiving your test result. You should continue to follow recommended social distancing practices, staying at least 6 feet away from others, wear a face mask in the airport, and wash your hands often.

Do not travel if you test positive, the CDC recommends you immediately isolate yourself, and follow public health recommendations. Please immediately vacate airport property and also direct any travel companions to do so.

Travelers are strongly encouraged to research trusted government websites of their destination and any connection points to determine all travel requirements prior to booking their flight. If a negative COVID-19 test result is required, travelers are strongly encouraged to be aware of the types of test(s) that are accepted and how long test results are valid, and to procure those results prior to leaving their origin airport. Travelers are also encouraged to be aware of any requirements their carrier(s) may have, including health documentation, masks, etc.

An overview of health requirements can be found on the International Air Transport Association's COVID-19 Travel Regulations Map.

Travelers are strongly encouraged to research trusted government websites of their destination and any connection points to determine all travel requirements prior to booking their ticket. If a negative COVID-19 test result is required, travelers are strongly encouraged to be aware of the types of test(s) that are accepted and how long test results are valid, and to procure those results prior to leaving their origin airport. Travelers are also encouraged to be aware of any requirements their carrier(s) may have, including health documentation, masks, etc.

CDC recommends all travelers, both domestic and international, get a COVID-19 viral test 1-3 days before travel. However, testing is not required by the Indianapolis International Airport or Indianapolis Airport Authority. Some travel destinations and/or airlines may require testing. If a negative COVID-19 test result is required, travelers are strongly encouraged to be aware of the types of test(s) that are accepted and how long test results are valid, and to procure those results prior to leaving their origin airport.

For international travel, passengers coming to the United States, including U.S. citizens, are required to have a negative COVID-19 test result or documentation of recovery before boarding a flight to the United States. Learn more about this CDC requirement here.

The airport COVID-19 testing site is limited to travelers and airport employees to provide safety to the traveling public. Testing at the Indy airport is reserved for:

• IND passengers with a flight scheduled in the next 72 hours (connecting or departing)
• IND passengers who have traveled in the last 5 days (connecting or arriving)
• IND employees across the airport campus with a valid ID badge or proof of airport employment

For Indy area testing sites open to the general public, visit Indiana State Department of Heath COVID-19 testing information.

You must be 18 years or older to register for a COVID-19 test with JFI Medical. If you are under the age of 18 years old, you will need parental or guardian consent. 

The following information has been provided by JFI Medical:

A Lab based RT-PCR test and Rapid Antigen test are available to determine COVID-19 positive or negative status. Both tests have received FDA / EUA status.

The Laboratory PCR test is EUA authorized by the FDA, and runs on innovative RT-PCR technology in GenePace Laboratories credentialed laboratory, providing a “definitive” positive or negative molecular test result to determine COVID-19 diagnosis. This test is recognized as the “gold standard” for diagnosis and disease status and is accepted as the standard for domestic travel, international travel, safe-to-work, and safe-to-attend-event status. This test is conducted locally at GenePace Laboratories in downtown Indianapolis and is returned in an expeditious manner, well within a 24-hour window from collection and in many cases within a few hours from collection.

The rapid point-of-care test is EUA authorized by the FDA, and detects the presence or absence of the “viral antigen” (or certain fragments of the virus) with a positive or negative visual indication. This test is also commonly accepted for general screening, and is widely adopted for domestic travel, safe-to-work and safe-to-attend event status. The test is run on-site at the JFI Medical airport location. Notification of COVID-19 status will occur via phone, text, and email within a few minutes to an hour of sample collection.

JFI Medical accepts credit or debit card payments during the registration process. Tests are available at the following rate:

• Rapid PCR Test - $155
• Rapid Antigen Test - $105

Please arrive to the testing site at the confirmed time. To minimize the wait and ensure social distancing, we do not recommend you arrive earlier than your 5-minute time slot. Please schedule accordingly if you have a departing flight. For rapid tests, we recommend allowing three hours before the flight is scheduled to depart.

Please be prepared to provide the phone number you entered at registration. You will be asked to present your government-issued ID, such as a passport, driver’s license, or state ID. Also, bring proof of airport employment or travel information, such as a boarding pass or travel itinerary. 

The following information has been provided by JFI Medical:

Both the Rapid PCR test and Rapid Antigen Test are done via a minimally invasive anterior nasal swab. 

For PCR tests, you will receive an email within 24 hours with a link to obtain your results. If you took the 10 minutes Antigen test, you will be contacted by automated phone call, text, and email shortly after taking the test but within one hour.

If you did not receive your rapid results within one hour of specimen collection, call 1-833-312-5346. For PCR tests, you will receive your results within 24 hours from when your specimen was collected. If you have not received them, email results@genepace.com.

If you took the 10-minute antigen test, you will receive an automated phone call, a text, and an email within 1 hour of taking your test. Results for the PCR testing will be available within 24 hours of testing and can be accessed by logging into the GenePace Laboratories secure portal. Instructions will be provided by email following registration.

Results for the PCR test will be provided in PDF format from GenePace Laboratories and available by logging into their secure portal. Results of the antigen test will be sent via email and the individual will log into a secure portal to obtain a PDF with the results of the test. Login instructions will be included in the email.

Test results are reported by JFI Medical and GenePace Laboratories to public health agencies, including the Indiana Department of Health. 

The Indianapolis International Airport and Indianapolis Airport Authority will not be provided your test results and the airport is not responsible for notification to any local, state, or federal entity or airline.

Once you register and pre-pay with JFI Medical, you cannot cancel your appointment. However, if you fail to show for your appointment, your testing fee will be refunded within 7-10 business days.

JFI Medical is a minority-owned, forward-thinking organization whose mission is focused on creating equitable distribution and access to premium medical goods and services to those having the greatest need. The JFI Medical team is a group of nationally accomplished African-American physicians and professionals.

GenePace was founded by a team of experienced diagnostics executives, innovators, lab operators, and physicians. GenePace Laboratories operates from a dedicated Clinical Laboratory within the Indiana Biosciences Research Institute in downtown Indianapolis, only a few miles from the Indianapolis International Airport.

Yes, GenePace Laboratories has been selected by JFI Medical for its quality, compliance, and speed of testing in servicing customers. As with all CLIA regulated labs, a standard test report and certificate numbers will be listed on your medical results note to provide as proof of negative COVID-19 status for regulators at your event or destination.